The team
Two people. One combination most AI work is missing.
Most AI consultancies fail one of two ways. The technical ones ship working AI that nobody adopts. The change-management ones run beautiful workshops about AI that nobody actually builds. We’re the rare partnership that does both — and we work as one team on every engagement, not two specialists who hand off.
Trusted by leaders from
Nikki Hanson has delivered AI adoption and change management programmes inside these organisations over the past seven years.
Why two co-founders, not one consultancy
Nikki Hanson
Change Management & AI Adoption
Nikki has spent seven years embedded inside some of Europe’s largest organisations — JLR, Deutsche Bank, E.ON, Munich Re — delivering AI adoption and change management programmes from inside the org rather than pitched from outside. Her BSc and postgraduate diploma in Psychology aren’t a credential; they’re why her programmes land when others stall. She understands why people resist change, and how to design adoption that actually sticks.
Nikki co-founded Nikksi because she kept seeing the same pattern: organisations buying AI tools, then watching adoption quietly fail. The problem was never the technology.
JLR · Deutsche Bank · E.ON · Munich Re
Simon Bastin-Mitchell
Commercial Director & AI Builder
Simon has spent 20 years in commercial leadership across vehicle recycling, metals, and industrial sectors — most recently growing parts sales by 35% in two years.
He came to AI as a commercial operator, not a technologist. That shapes what he builds: tools for people with revenue targets and customers waiting, not demos for conferences. The Nikksi assessment engine, the AI Starter, and the CRM infrastructure behind the business are all his work, alongside AutoReclaim — a live SaaS platform he built and runs for the vehicle recycling sector.
Simon co-founded Nikksi because he’d seen what AI could do when it was implemented properly, and how rarely that happened. Most rollouts he watched stalled on the same thing: nobody in the room could translate the technology into a working day.
Vehicle Recycling · Metals · Industrial
Why both halves matter
Across our combined careers we’ve seen the same pattern: organisations buy AI tools, run pilots, then watch the rollout quietly stop. The strategy deck was right. The tech worked. Six months later nobody’s using it. Either the technology shipped without the change work, or the change work happened without anything real to anchor it.
Nikksi exists because both halves matter, and the seam between them is where adoption fails. Nikki designs the human side of how AI lands inside your business. Simon builds the technical side so there’s something concrete to land. We work the seam together, on every engagement.
Want to see how ready your team actually is? Start with the free AI Readiness Assessment. Ten minutes. No card.
Start your free assessment →